Software Application Development Engineer

About This Role

• We are seeking a highly motivated Full Stack Developer to join our team driving the next generation of AI-driven Self-Help, Self-Heal, and Agentic AI solutions.
• This role will be instrumental in designing, developing, and scaling intelligent automation platforms that transform IT support from reactive operations to proactive, autonomous, and self-healing experiences.
• The individual in this role will contribute to enterprise-wide initiatives focused on AI-powered remediation, Model Context Protocol (MCP) integrations, intelligent orchestration, and autonomous operations, enabling significant improvements in operational efficiency, employee experience, and service reliability.
• Key Responsibilities - Design, develop, and maintain full-stack applications that enable AI-driven self-help, self-heal, and autonomous operations capabilities. - Design and implement AI-powered remediation workflows, agentic AI solutions, and MCP-based integrations across enterprise systems. - Integrate AI/LLM services, workflow orchestration engines, and enterprise platforms to enable autonomous detection, diagnosis, remediation, validation, and recovery capabilities. - Build scalable backend services, APIs, microservices, and enterprise integrations supporting automation and intelligent orchestration platforms. - Develop modern front-end applications, dashboards, and portals for monitoring, management, and control of automation workflows. - Collaborate with cross-functional teams to identify, prioritize, and onboard new automation and self-healing use cases. - Ensure the reliability, security, scalability, performance, and observability of AI/automation services and platforms. - Participate in architecture reviews, code reviews, testing, deployment, and production support activities. - Drive continuous improvement of autonomous operations, intelligent automation, and AI-powered employee support experiences.