Sr. Specialist Customer Support

Nice to Have

• Experience with ERP systems such as SAP, Oracle, D365, or similar platforms.
• Knowledge of order-to-cash processes, billing operations, inventory management, or customer fulfillment.
• Experience supporting process improvement initiatives.
• Experience working in a manufacturing, semiconductor, technology, or related industry.
• Key Competencies Customer Focus Operational Excellence Analytical Thinking Problem Solving Attention to Detail Cross-Functional Collaboration Adaptability Continuous Improvement Communication Skills What Success Looks Like Accurate and timely processing of customer orders and quotations.
• Effective resolution of customer and billing issues.
• Successful management of inventory and WIP-related actions.
• Consistent achievement of operational and cash management objectives.
• Strong partnerships with customers and internal stakeholders.
• Continuous contributions to process and service improvements.
• Why Join Us? Join a collaborative team where you will play a critical role in delivering exceptional customer experiences while supporting key operational and business objectives.
• You will have opportunities to develop your expertise, influence process improvements, and contribute to the success of a global organization.
• Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia