Sr. Specialist, Customer Service

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What You'll Do

  • Perform all activities in a safe and responsible manner.
  • Support Environmental, Health, Safety, and Security (EHSS) requirements, policies, and programs.
  • Ensure compliance with company procedures, controls, and operational standards.
  • Required Qualifications : Bachelor's degree in Business, Supply Chain, Operations Management, Finance, or a related field, or equivalent experience.
  • Experience in customer service, order management, operations, supply chain, or related business functions.
  • Strong analytical and problem-solving skills.
  • Ability to interpret operational metrics and business data to make informed decisions.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Proficiency in Microsoft Office applications, particularly Excel.

Nice to Have

  • Experience with ERP systems such as SAP, Oracle, D365, or similar platforms.
  • Knowledge of order-to-cash processes, billing operations, inventory management, or customer fulfillment.
  • Experience supporting process improvement initiatives.
  • Experience working in a manufacturing, semiconductor, technology, or related industry.
  • We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.
  • As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.
  • All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.
  • Recruitment Fee Policy: GlobalFoundries is committed to ethical and transparent hiring practices.
  • Candidates will not be charged any fees at any stage of the recruitment process.
  • Any request for payment related to a GlobalFoundries employment opportunity is unauthorized and should be reported immediately.
  • All legitimate recruitment communications are conducted exclusively through official GlobalFoundries channels.
  • To report concerns or suspected recruitment fraud, please contact our Ethics & Compliance Office at global.compliance@GlobalFoundries.com or visit our official website.
  • The Ethics & Compliance mailbox is not a recruitment channel.
  • CVs/resumes submitted to this mailbox will not be reviewed, processed, or considered for employment opportunities.
  • Please apply through the official GlobalFoundries careers site only.
  • Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia

Sourced directly from GlobalFoundries’s career page

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Specialisation
Open roles at GlobalFoundries
836 positions
Job ID
/job/Penang/Sr-Specialist--Customer-Service_JR-2605509

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