Datacenter Operations Manager

What You'll Do

• Data Center Operations Lead daily operations of enterprise and colocation data center environments supporting business-critical applications.
• Ensure 99.99%+ availability of IT infrastructure through proactive monitoring, maintenance coordination, and incident management.
• Serve as escalation point for operational incidents and drive root cause analysis (RCA) and corrective actions.
• Manage preventive maintenance schedules and ensure minimal operational disruption.
• Oversee rack & stack activities, structured cabling, power circuit installations, and IT equipment onboarding.
• Support high-density rack deployments (25kW–75kW+) including CPU and GPU infrastructure.
• Coordinate infrastructure expansions and system upgrades while maintaining production stability.
• Validate power and cooling readiness prior to IT deployments in coordination with facilities teams.
• Support Linux/Unix environments including OS provisioning, patch management, access control, and performance monitoring.
• Assist in server provisioning, firmware updates, and bare-metal bring-up (iDRAC/iLO/IPMI configuration).
• Troubleshoot system-level performance issues involving CPU, memory, disk, and I/O.
• Coordinate deployment and maintenance of data center network infrastructure including TOR switches, optics, cross-connects, and carrier circuits.
• Partner with network engineering teams to ensure reliable internal and customer connectivity.
• Support connectivity turn-ups and network troubleshooting within colocation environments.
• Manage colocation services including power provisioning, connectivity setup, and customer move-ins.
• Oversee vendor and maintenance contracts to ensure SLA compliance and performance standards.
• Coordinate with Sales Engineering, Facilities, and Network teams for seamless service delivery.
• Lead change management processes including review and approval of Method of Procedures (MOPs).
• Develop and maintain standard operating procedures (SOPs) and operational runbooks.
• Ensure compliance with corporate policies, industry standards, and audit requirements.
• Perform 12–36 month capacity forecasting for power (kW), cooling, rack density, and network growth.
• Track CapEx and OpEx related to hardware deployments, colocation recurring costs, and maintenance programs.
• Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 10–15+ years of experience in IT data center operations.
• Strong hands-on experience with Linux/Unix systems in production environments.
• Solid understanding of data center networking fundamentals.
• The annual salary range for California is $136,500 to $253,500.
• You may also be eligible to receive incentive compensation: bonus, equity, and benefits.
• Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
• Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location.
• Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.
• We’re doing work that matters.
• Help us solve what others can’t.