Senior Customer Application Support Engineer – i.MX RT

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What You'll Do

  • handling customer technical issues related to NXP products, software, applications, and design challenges.

What You'll Do

  • Collaborate with global i.MX RT support teams to provide high‑quality technical support to customers worldwide.
  • Responsible for receiving, analyzing, troubleshooting, and updating various i.MX RT hardware and software issues through the official NXP Case Management System.
  • Coordinate with relevant internal product line teams to drive timely resolution of technical issues.
  • Prepare and update Knowledge Base technical articles, publish technical examples, and create configuration and application guides.
  • Develop and deliver technical trainings.
  • Requirements: Master’s degree in Electronic Engineering.
  • Strong microcontroller background Experienced in embedded SoC software and hardware design and development; candidates with i.MX RT R&D experience are preferred.
  • Excellent communication skills in English (both verbal and written).
  • Collaborative, proactive, with strong self‑learning ability and a team‑oriented mindset.
  • Minimum of 5 years of relevant experience.
  • More information about NXP in Greater China... #LI-d6f4

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NXP Semiconductors

Shanghai (Pudong)

Specialisation
Open roles at NXP Semiconductors
541 positions
Job ID
/job/Shanghai-Pudong/Principal-Customer-Application-Support-Engineer---iMX-RT_R-10061700

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