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Overview
- Role Summary As an Automotive Field Application Engineer, you will provide comprehensive customer-facing technical support for Automotive MCU–based applications across multiple automotive domains.
- This role requires strong execution capability, system-level understanding, and the flexibility to support both key accounts and mass‑market customers .
- You will work closely with customer engineering teams to ensure smooth project execution, timely issue resolution, and effective adoption of Automotive MCU platforms across diverse applications such as BMS, Body/Zone Controllers, and Infotainment (Radio/Audio) .
What You'll Do
- Customer Technical Support Provide on-site and remote technical support for Automotive MCU–based customer projects.
- Act as the primary technical interface for assigned customers during development, validation, and early production phases.
- Application-Level Support Support AMCU-based applications including: Battery Management Systems (BMS) Body and Zone Controllers (AUTOSAR-based or non‑AUTOSAR) Radio, Audio, and selected Infotainment systems Assist customers with MCU bring-up, peripheral configuration, and system integration.
- Debugging & Issue Resolution Analyze and resolve customer issues across hardware, software, and system levels .
- Support embedded software debugging, including drivers, RTOS integration, and AUTOSAR CP–based systems.
- Coordinate with internal AE, R&D, and product teams to ensure efficient issue escalation and closure.
- Security & Safety Awareness Support Support customers in understanding and applying Automotive Cybersecurity concepts , including secure boot, secure communication, and basic key management usage.
- Assist customers in debugging security-related integration issues on MCU-based platforms.
- Demonstrate awareness of Functional Safety (ISO 26262) concepts and their impact on system usage and software integration.
- Project & Account Support Support both key accounts with high engagement demands and mass‑market customers with parallel project requirements .
- Participate in customer design reviews, technical discussions, and on-site debug sessions.
- Maintain structured follow-up, documentation, and communication for customer issues and project status.
- Customer Enablement & NPI Support Support customer adoption of reference designs, demos, and recommended usage models.
- Deliver technical workshops and hands-on guidance to customer engineering teams.
- Support customers during NPI phases from an application and usage perspective.
- Collect customer feedback and relay it effectively to internal teams.
Nice to Have
- (Plus): Experience supporting automotive OEMs or Tier‑1 customers.
- Exposure to Automotive Ethernet switches or time-sensitive networking concepts.
- Experience with system validation or field issue troubleshooting.
- More information about NXP in Greater China... #LI-d6f4
Sourced directly from NXP Semiconductors’s career page
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Specialisation
Open roles at NXP Semiconductors
607 positions
Job ID
/job/Shanghai-JingAn/Principal-Field-Application-Engineer---Automotive-MCU_R-10063094
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