Senior Solutions Architect, Customer Success and Partnership

Overview

• NVIDIA is looking for Senior Customer Success/Partnership Solutions Architect to join its NVIDIA Infrastructure Specialist Team.
• Academic and commercial groups around the world are using NVIDIA products to redefine deep learning and data analytics , and to power data centers.
• We are building many of the largest and fastest AI/HPC systems in the world ! We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent communication skills.
• This role will be interacting with customers , partners and internal teams , to analyze , define and implement large scale Networking projects.
• The scope of these efforts includes a combination of Networking, System Design and Automation and being the face to the customer ! What you'll be doing : Lead the hands-on analysis, optimization, and performance tuning of complex GPU-accelerated systems and AI workloads, ensuring high availability and efficiency across customer data centers.
• Serve as a senior technical authority on NVIDIA technologies, contributing to architecture reviews and guiding infrastructure decisions at scale.
• Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to detect bottlenecks and improve infrastructure resiliency.
• Join post-deployment reviews, incident retrospectives, and sessions to craft the customer experience and provide insights into NVIDIA’s infrastructure strategy.
• Complete and lead complex technical projects from initial design through implementation and continuous improvement , ensuring alignment to SLAs and mitigation of technical risks.
• Support business growth by identifying AI infrastructure opportunities in cloud and enterprise environments and driving technical initiatives that showcase NVIDIA’s leadership in this space.
• What we need to see: 10+ years of experience in large-scale data center service operations with a focus on infrastructure.
• BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields.
• Strong analytical , solving problems , and decision-making skills , capable of identifying root causes , driving continuous improvement , and delivering resilient technical solutions.
• Strong communication , time management , and organizational skills , with the ability to lead complex projects , guide technical teams.
• Preferred certifications in data center, server , or networking technologies, and a willingness to travel up to 25% for customer engagements and team collaboration.
• Proficiency in system-level aspects , encompassing Operating Systems, Linux kernel drivers , GPUs, NICs, and hardware architecture.
• Shown expertise in cloud orchestration software and job schedulers , including platforms like Kubernetes , Docker Swarm, and HPC- specific schedulers such as Slurm.
• Familiarity with cloud-native technologies and their integration with traditional infrastructure is essential.
• Ways to stand out from the crowd: Deep familiarity with AI infrastructure and workflows , including training / inference pipelines , MLOps /DevOps tools , containerization (Docker, Kubernetes ), and large- scale system deployments.
• Knowledge of data center infrastructure operations, including safety, security, environmental controls, and standard operating procedures.
• Good interpersonal and collaboration skills, with the ability to lead discussions, influence outcomes, and build positive relationships with both internal and external collaborators.
• Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.
• For Poland: The base salary range is 292,500 PLN - 507,000 PLN for Level 4, and 375,000 PLN - 650,000 PLN for Level 5.


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