Senior Site Reliability Engineer - Infrastructure

Overview

• We are seeking a Senior Site Reliability Engineer – Infrastructure to help build, operate, and improve the reliability, performance, and scalability of infrastructure platforms supporting critical engineering environments across Taiwan and APAC.
• You will combine strong infrastructure expertise with automation and SRE practices to deploy, troubleshoot, and operate highly reliable infrastructure across compute, storage, virtualization, and container platforms.
• What You Will Be Doing: Design, deploy, operate, and lifecycle-manage infrastructure across storage, compute, virtualization, bare metal, and container platforms, ensuring reliability, performance, and availability.
• Capture requirements from partner teams, develop infrastructure solutions, and drive implementation for new and existing environments.
• Provide hands-on support for enterprise storage, particularly NetApp/ONTAP, along with platforms such as VMware, OpenShift, Kubernetes, and KubeVirt.
• Develop and improve automation for provisioning, configuration, monitoring, troubleshooting, and lifecycle management of infrastructure.
• Participate in incident response, troubleshoot complex infrastructure issues, drive root cause analysis, and implement preventive actions.
• Apply SRE practices including observability, SLOs/SLIs, capacity planning, incident management, automation, and reduction of operational toil.
• Build and maintain runbooks, operational standards, and documentation to improve consistency and reliability.
• Collaborate closely with infrastructure, engineering, SRE, TPM, and business teams across geographies to understand requirements, resolve issues, and deliver reliable infrastructure solutions.
• Support infrastructure environments across Taiwan and APAC, including travel to labs and data centers as required.
• What We Need to See: 8+ years of experience in Site Reliability, Infrastructure, Systems Engineering, or a related field.
• Strong hands-on experience operating Linux-based infrastructure and troubleshooting across multiple infrastructure layers.
• Strong experience in one or more infrastructure domains, with enterprise storage / NetApp-ONTAP experience highly desirable.
• Experience with VMware, OpenShift, Kubernetes, KubeVirt, and/or bare-metal environments.
• Solid understanding of SRE practices including reliability, observability, incident management, automation, and capacity management.
• Proficiency in scripting and automation using Python, Shell, Terraform, Ansible, or similar technologies.
• Strong troubleshooting, problem-solving, communication, and collaboration skills, with the ability to work effectively across distributed and cross-functional teams.
• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field (or equivalent practical experience).
• Ways to Stand Out from the Crowd: Deep hands-on experience with NetApp/ONTAP or other enterprise storage platforms.
• Experience supporting multi-site labs, data centers, or geographically distributed infrastructure.
• Understanding of infrastructure dependencies such as networking, DNS, authentication, and databases.
• Proven ability to drive infrastructure automation, migrations, and reliability improvements.
• Strong troubleshooting skills with demonstrated ownership of complex infrastructure problems from identification through resolution.