Senior Field Application Engineer, ODM Support

Overview

• NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years.
• It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.
• Today, we’re tapping into the unlimited potential of AI to define the next era of computing.
• An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world.
• Doing what’s never been done before takes vision, innovation, and the world’s best talent.
• As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work.
• Come join the team and see how you can make a lasting impact on the world.
• We are seeking a Senior Field Applications Engineer to support NVIDIA rack-scale AI systems through partner integration, validation, launch readiness, and production ramp.
• This role works closely with internal architecture, engineering, program, account, and partner-facing teams to resolve technical issues, drive readiness, and support successful deployment of NVIDIA accelerated computing platforms through ODM and manufacturing integration ecosystems.
• Local to Guadalajara is strongly preferred.
• What you'll be doing: Be a technical specialist on GPU and networking products, partnering with account, program, architecture, and engineering teams to support design-in, integration readiness, issue resolution, and successful ramp execution.
• Actively establish and nurture technical relationships with partner engineering teams, technical leaders, internal stakeholders, and cross-functional launch teams.
• Identify customer architectures and key product requirements in the CSP/ODM AI market to successfully implement NVIDIA's solutions.
• Provide primarily onsite technical support, with remote and travel-based support as business needs require, to debug hardware, firmware, software, networking, and system integration issues.
• Lead the product across design-in, NPI, rack integration, validation, production ramp, sustaining support, and lifecycle transitions.
• Develop technical solutions including hardware & software demos and example system builds.
• Offer technical enablement to internal technical teams, account teams, program teams, and partner-facing stakeholders.
• Establish strong communication channels and collaborative relationships with internal teams to ensure a positive customer experience.
• What we need to see: BS or MS in Engineering, Electrical Engineering, Physics, or Computer Science (or equivalent experience).
• 5+ years of experience in system design, datacenter deployment, manufacturing support, technical customer support, or ODM/partner integration.
• Capable of excelling in a dynamic, constantly evolving environment.
• Remarkable talent for effectively managing multiple initiatives and priorities.
• Expert analytical and problem-solving abilities.
• Strong time-management and organizational skills for coordinating complex projects.
• Excellent written and oral communication skills in English, with the ability to collaborate effectively with both management and engineering teams.
• Familiarity with server, rack, GPU, networking, storage, power, thermal, cabling, firmware, BMC, and Linux-based debug workflows.
• Experience supporting integration, validation, or production ramp of complex datacenter systems.
• Ways to stand out from the crowd: Experience with ARM and NVIDIA GPU development.
• Proficiency in C/C++ and Python programming.
• Knowledge of Embedded Linux Systems, APIs, and similar embedded OS.
• Experience working with ODMs, manufacturing partners, datacenter infrastructure teams, or rack-scale system integration environments.
• In-depth understanding of CPU architecture.
• NVIDIA is widely considered to be one of the technology world’s most desirable employers.
• We have some of the most forward-thinking and hardworking people in the world working for us.
• If you're creative, results-oriented and enjoy learning while having fun, then what are you waiting for? Apply today!.