Sr Manager, Procurement Platform Excellence

What You'll Do

• A core expectation is to run Global Procurement’s Source-to-Pay platforms as products — end-to-end, value-driven, well-integrated, and adopted — while moving platform operations toward a proactive, agent-embedded model.
• Platform Strategy & Value Optimization Own the end-to-end S2P platform portfolio strategy and roadmap — including the analytics and reporting platforms — framing business problems into clear product strategies that maximize outcomes over outputs.
• Prioritize opportunities and make build-versus-buy-versus-partner trade-offs, sequencing platform investment against S2P Reimagined and ERP transformation milestones.
• Track value through real business indicators — productivity, adoption, cycle time, and decision quality — and engage stakeholders on investment decisions and supplier and technology trends.
• End-to-End Platform Leadership & Lifecycle Lead and be accountable for the S2P platform portfolio across its full lifecycle — sourcing, contract lifecycle management, procure-to-pay, supplier and catalog enablement, and analytics platforms — setting clear direction and adapting priorities as needs evolve.
• Own supplier-supported and third-party products for GP-centric solutions, including escalation, supplier performance management (reviews, SLAs, demos), licensing, renewals, and end-of-life transitions.
• Apply product-management fundamentals — budgeting, cost-versus-value trade-offs, and lifecycle planning — to keep platforms fit-for-purpose as scale and complexity grow, while keeping GP-centric solutions PM-owned and enterprise-wide systems with IT.
• Platform Operations, Integration & Health Own platform stability, configuration, release, environment and test, and incident and problem management across the S2P landscape.
• Ensure the S2P platforms integrate cleanly with the SAP S/4HANA and Ariba ERP core and enterprise systems, so data, controls, and processes flow reliably end-to-end.
• Establish platform health KPIs, service levels, and monitoring, and shift from reactive support to proactive, increasingly self-healing platforms — with agents handling detection, triage, routing, and routine configuration and testing.
• Analytics Platforms, Adoption & Product Performance Product-manage the analytics and reporting platforms used by the data analytics team — ensuring the tooling is reliable, well-integrated, and fit-for-purpose, while analytics outputs and insights remain owned by the data analytics team.
• Instrument platforms to measure usage, adoption, and value, and use those signals to refine roadmaps and features.
• Define what “good adoption” means beyond usage — decision confidence, reduced rework, and behavior change.
• User-Centered Solution Design Ground solutions in user personas, journeys, and end-to-end process understanding, balancing usability, feasibility, business value, and enterprise constraints.
• Challenge low-value features and over-customization; advocate scalable, standard-driven design and consistent interaction patterns across S2P tools and AI-enabled capabilities.
• Anticipate adoption risks and continuously improve solutions based on user behavior and usage signals.
• Stakeholder Engagement, Enablement & Change Engage stakeholders, build trust, and bring people along through change; translate needs into clear action plans and resolve issues through influence and partnership.
• Own the platform enablement and support model — training, documentation, self-service, and a responsive support experience across regions.
• Embed change management into the product journey and drive adoption through clear, simple, actionable communication.
• Innovation & Agent-Embedded Ways of Working Reimagine platform operations and enablement with agents embedded — platform support copilot, configuration and testing agents, integration-monitoring agents, and enablement copilot.
• Sponsor rapid experiments, validate impact, and turn the best into reusable building blocks for broader adoption across Source-to-Pay.
• Team Leadership & Enterprise Partnership Lead, coach, and develop a Hyderabad-based team; build depth, ownership, and succession, and coach the team for a product-led, agent-embedded operating model.
• Partner across DTAI pillars, IT, Enterprise Architecture, Security, Compliance, and functional Global Procurement teams, and represent the platform agenda in program reviews and executive readouts.
• Serve as the primary escalation point for platform stability, integration, and adoption risks, translating complex dynamics into clear decisions and tradeoffs for senior stakeholders. ▍ Leadership Expectations This leader is expected to embody Micron’s core values and set the tone for the team: People Care for each other — build an inclusive, high-trust team; develop talent, grow capability, and plan succession within the team.
• Innovation Shape the future — run platforms as products and champion agent-embedded ways of working; experiment, learn fast, and scale what works.
• Tenacity Nothing shakes our resolve — own platform stability, integration, and adoption outcomes end-to-end through complex, cross-system challenges.
• Collaboration Aligned to win — break silos across DTAI, IT, Enterprise Architecture, Security, and the business; win as one team across time zones.
• Customer Focus Partner and win together — treat procurement stakeholders and end-users as customers; design for their journeys and deliver adopted, high-value platforms.
• Speed Act with purpose and set the pace — make timely, well-reasoned decisions and move prioritized platform work from pilot to scale without losing rigor. ▍ Leadership Competencies Product & value judgment: Frame problems into value-driven strategy, prioritize outcomes over outputs, and make build-versus-buy-versus-partner calls with clarity.
• User-centered & adoption mindset: Design for real user journeys and adoption, not just delivery, and define value beyond usage.
• Talent & coaching: Develop, coach, and grow a multi-region team; build bench strength and succession within the function.
• Cross-cultural leadership: Work effectively across U.S. and Asia cultures and time zones, partnering with globally distributed stakeholders and peers.
• Influence & partnership: Lead through influence across IT, Enterprise Architecture, Security, and business stakeholders without direct authority.
• Executive communication: Tran