SR ENGINEER, DEMQRA COMPUTE RMA

What You'll Do

• And Tasks Manage FA of Customer Concerns Understand the customer complaint as it relates to the DRAM component or module When not already provided, initiate contact with customer or internal representative to identify specific failing conditions Oversee and direct initial bench level, system level, and ATE level analysis and interpret results Coordinate detailed component level analysis (electrical (EFA) and physical (PFA)) and interpret results Analyze Failed modules/components Interpret historical tests results Adjust timing/level/testmode/code/temp to find out the sensitivities of failures for array fails Perform visual inspection to identify physical defects Utilize schematics/layouts/process to recognize abnormalities Document failed conditions and test results Categorize electrical failures Communicate results Coordinate next level analysis to various groups including C-SAM (C-mode scanning acoustic microscope), PYE (Product Yield Enhancement), Product Engineering, Package Reliability, and AQL (Acceptable Quality Level) Identify and communicate new or unusual results (electrical signals) Perform Engineering Requests and Supplemental Tasks Submit package/device level physical failure analysis (PFA) Provide FA for other groups as requested (RMA, Module) Determine engineering test requirements Execute request and experiments Summarize test results and provide feedback Manage Communication of Results with Manufacturing and Engineering Teams Review feedback/Corrective Action (CA) from various manufacturing areas Ask follow-up questions as necessary to provide an adequate customer response Translate results to a customer friendly format Analyze data from various sources for trends and variations • Communicate the needed process improvements Provide FA Reports to External Customers Summarize the RMA background and FA results • Identify the root cause and potential improvements for use in reports Identify and provide containment information associated risk assessment Generate both interim and final FA reports for customer consumption Provide customer support for ongoing questions/concerns related to the FA report Maintain Knowledge of Device Capabilities and Characteristics Understand the latest process technology Recognize differences from previous technology nodes with the associated risks Understand the datasheet specifications for each device Stay up-to-date on common customer DRAM applications Partner with field support teams to understand ongoing customer status Provide Technical Support and Conduct Training Assist lab users with equipment setup Teach operation of equipment Conduct on-the-job training (OJT) for new hires and transfers Provide data interpretation Suggest failure root cause Provide suggestions for further analysis Introduce new users to basic DRAM functionality/process/device Qualifications & Skills Good in English Listening/Speaking/Reading/Writing.
• Basic understanding of DRAM/motherboard/CPU architecture and operation.
• Basic understanding of CMOS process and NMOS, PMOS operation.
• Basic understanding of electronic circuit.
• Self-confidence in speaking and chairing a meeting Education and Experience Minimum of master’s degree or equivalent experience in Microelectronics, Electrical Engineering, Solid State Electronics, Chemical Engineering or related field of study.
• Experienced in compute, laptop or server OEM and focus on system level debug or CPU or DRAM or SYSTEM FAE are a plus.
• About Micron Technology, Inc.
• We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all .
• With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands.
• Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
• To request assistance with the application process and/or for reasonable accommodations, please contact at hrsupport_taiwan@micron.com .
• Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
• Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
• AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials.
• However, all information provided must be accurate and reflect the candidate's true skills and experiences.
• Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
• Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.