Technical Lead (Sustaining Engineer)

Requirements

• Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Opto-Mechanical Engineering, or related discipline . 5+ years of sustaining engineering, support engineering, or senior field service experience on semiconductor capital equipment (inspection, metrology, or similar precision tools preferred).
• Hands-on troubleshooting experience at the board level — ability to debug PCBAs using schematics, oscilloscopes, logic analyzers, DMMs, and signal-integrity tools; diagnose down to component level (power rails, clocks, digital/analog interfaces, FPGA/DSP signals).
• Hands-on troubleshooting experience with opto-mechanical assemblies — alignment, calibration, and repair of precision optical paths, laser sources, sensors/detectors, mirrors, stages, and motion subsystems.
• Strong project management skills — demonstrated ability to run multiple concurrent escalations/projects, prioritize effectively under pressure, set clear next steps for self and field teams, and communicate status to stakeholders at all levels.
• Demonstrated ability to lead L4 escalations from triage through root cause to permanent corrective action.
• Strong working knowledge of board level troubleshooting , precision motion control, vacuum, high-voltage, and complex electromechanical subsystems.
• Proven ability to author clear POAs, BOMs, and repair procedures suitable for field execution in a cleanroom environment.
• Fluent written and spoken English; working proficiency in Mandarin strongly preferred for direct collaboration with China field teams.
• Preferred Qualifications Prior experience supporting customers and field teams in China.
• Experience collaborating with Design Engineering on ECOs and reliability/sustaining improvement programs.
• What Success Looks Like (First 12 Months) Owns the L4 queue for China in-fab repairs end-to-end; measurable reduction in escalation cycle time and repeat escalations.
• Concurrent escalations are clearly prioritized and tracked; field in-fab repair team receives unambiguous direction on what to work on next.
• POAs, BOMs, and procedures are consistently adopted by field teams with minimal rework.
• Trusted point of contact for both China field leadership and HQ engineering on in-fab repair matters.
• Measurable improvement in first-time-fix rate and MTTR on tools supported by the role.
• We offer a competitive, family friendly total rewards package.
• We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
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