Service Manager

Requirements

• Proven experience in a regional customer service organization, including people management and customer-facing responsibilities Bachelor’s degree or higher in Engineering or a related technical field Solid financial, budgeting, and strategic planning skills Strong leadership, negotiation, and decision-making capabilities Ability to prioritize and manage multiple tasks effectively in a fast‑paced, high‑pressure environment Excellent project management, analytical, and organizational skills Confident presenter with the ability to deliver technical presentations to customers at senior management level Fluent in German and English, both written and spoken Strong execution, coordination, and stakeholder management skills Strategic, forward-thinking, proactive, and dynamic mindset with a passion for innovation and impact Valid driving license Willingness to travel up to 50% We offer a competitive, family friendly total rewards package.
• We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
• KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment.
• Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA .
• Please ensure that you have searched KLA’s Careers website for legitimate job postings.
• KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
• If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee.
• We take your privacy very seriously and confidentially handle your information.