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What You'll Do
- Serve as the central technical resource / interface with design engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle • Act as the expert on several subsystems within reticle profile, and drive PoA (corrective actions) and/or design-influencing changes (preventive action).
- When needed, provide technical recommendation to improve serviceability from diagnostics to process improvement. • Proactively optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service performance. • Drive continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training • Influence early PLC designs to include features that will optimize KLA’s service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection. • Participate in beta and sustaining escalation efforts, analyze data from various sources, to provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE) • Leverage learning and knowledge across the Technical Support organization through training classes, scripts, coaching, documents and updating other knowledge capture tools • Contribute and write technical reports to communicate issues, analysis, and best-known methods • Work with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades.
- Train the trainer and teach or co-teach initial courses.
- Audit service training courses to ensure their quality. • Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments.
- This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors • Perform hands-on work for integration of Alpha/Beta systems, including performing serviceability validation.
Requirements
- Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years About KLA We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges.
- From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe.
- If you want to make electronics that push industries forward and make the world a better place, join us.
- Total Rewards Base Pay Range: $117,800.00 - $172,800.00 Annually
Primary Location: USA-CA-Milpitas-KLA KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
- Interns are eligible for some of the benefits listed.
- Our pay ranges are determined by role, level, and location.
- The range displayed reflects the pay for this position in the primary location identified in this posting.
- Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training.
- We are committed to complying with all applicable federal and state minimum wage requirements where applicable.
- If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
- Use of AI Statement At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking.
- To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer.
- Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy.
- KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
- We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
- Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
- For additional information, view the US Know Your Rights poster on the U.S.
- Equal Employment Opportunity Commission website.
Sourced directly from KLA Corporation’s career page
Your application goes straight to KLA Corporation.
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Specialisation
Open roles at KLA Corporation
1086 positions
Job ID
/job/Milpitas-CA/Product-Engineer---RAPID_2641499-1
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