Division SPTS Sr. Technical Engagement Manager

About This Role

• for Regional Product Manager: Process mapping: To identify the opportunity matrix in existing process flow at customer sites.
• Qualifying an opportunity Work with UK Product Managers to decide if we want to compete based on knowledge of the application Review competitive and commercial situation, strategic value.
• Customer road map: Identify N+1 and N+2 process requirements Report back to product management.
• Sales support Once an opportunity is qualified, Work closely with Sales team providing answers to questions from the customer/sales team.
• Conference calls and/or visiting the customer progress the opportunity through discussion and presentation.
• Assisting the UK Product Management team and experts in the Business Units (BU) in answering purchasing specifications.
• Providing inputs to the Contract Managers for accurate quoting (Draft System Configuration Details).
• On-site Evaluation tool management Be a single point of contact between field team and Factory Keep track of progress of evaluation Explain the progress made and highlight if any CIPs are needed All these should be backed up by data generated onsite Develop information sources Develop contact at customers and suppliers Brief analysts in factory (market intelligence).
• Sharing the information gathered with Product Management & the BU.
• Customer Demos For qualified opportunity that need demo Discuss the demo requirements in detail Co-work to complete the demo request form Review it with the customer and BU.
• Take part in live demo on a case by case basis Competitor analysis Using a variety of information sources, learn about our competitors’ products in terms of specifications, pricing, development plans etc.
• Assist the Product Managers in maintaining a competitor database.
• Tool performance & CIPs: Review tool performance and determine if existing CIPs helps or new CIPs are needed.
• Market research Develop an understanding of regional market and trends using knowledge gained from customers, suppliers, analysts (including our own Market Analyst), conference papers, internet research, etc.
• Product promotion Attend trade shows and conferences.
• Contribute to technical papers & give presentations at the same.
• Identify new opportunities to promote the products and SPTS.
• Online promotion through webinars.
• Knowledge Knowledge of some of the following would be advantageous: How semiconductors are manufactured.
• Processing of semiconductors (Etch, CVD, PVD, ECD in particular).
• Semiconductor device packaging.
• The business of semiconductor manufacture.
• Personal skills Enthusiastic with a positive attitude.
• Self-motivated and proactive.
• Excellent attention to detail.
• Able to work under pressure and to tight deadlines.
• Able to build relationships and trust with customers.
• Able to work across multiple levels within the company and across regions.
• Excellent communication skills, both written and presentational.
• Open, co-operative, empathetic.
• Minimum Qualifications Ph.D (+5Y~), Master's (+10Y~), Bachelor's (+12Y~) Minimum BS Degree in Chemical Engineering, Chemistry, Electronic Engineering or related semiconductor field with Process engineer experience is required. (Above MS degree is preferred) Background in Etch, CVD, PVD process is highly preferred.
• Open to domestic business travel.
• Fluent in English and local language We offer a competitive, family friendly total rewards package.
• We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
• KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment.
• Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA .
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