Customer Support Engineer

Requirements

• Certified engineer (Bachelor or Master) or degree from advanced technical school or work experience • Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems. • Excellent customer relation and excellent analytical problem-solving skills. • Ability to work in a high-pressure environment. • Ability to work in a team within a multi-cultural environment. • Fluent in English is required and German language is desirable • Proficiency in MS office tools • Experience in the semiconductor or electronic industry is a plus • The candidate needs to be a hands-on type person, enthusiastically interested in learning new things and keen on communicating with customers and our internal Division. • Domestic and international travel may be required up to 25% • Willingness to work flexible hours as required to support business operations We offer a competitive, family friendly total rewards package.
• We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
• KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment.
• Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA .
• Please ensure that you have searched KLA’s Careers website for legitimate job postings.
• KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
• If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee.
• We take your privacy very seriously and confidentially handle your information.