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Nice to Have
- The Customer Support Engineer hired to this position will support the multiple tools.
- Successful applicants will be formally trained at one of our award-winning training centers in California, USA or, Singapore or Taiwan. 1) Responsible for customer service activities associated with updating, troubleshooting, diagnosing, and repairing of highly complex capital equipment at customer sites. 2) Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment. 3) Coordinates actions with customers to minimize down time. 4) Prepares fields service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems. 5) Contributes to the capturing, re-use, collaboration, and improvement of knowledge using available systems. 6) Provides assistance to other Field Service and Installation Engineers in resolving problems. 7)Engages, communicates and works with the Product Support Organization on escalated technical matters.
Requirements
- Bachelor's Level Degree and 0 years related work experience We offer a competitive, family friendly total rewards package.
- We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
- KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment.
- Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA .
- Please ensure that you have searched KLA’s Careers website for legitimate job postings.
- KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
- If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee.
- We take your privacy very seriously and confidentially handle your information.
Sourced directly from KLA Corporation’s career page
Your application goes straight to KLA Corporation.
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Specialisation
Open roles at KLA Corporation
698 positions
Job ID
/job/Yokohama-Japan/Customer-Support-Engineer--E-_2426437
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