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Nice to Have
- Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. 2.
- Represents the company to the customer and assumes accountability for customer satisfaction with service. 3.
- Assures operational quality of system equipment. 4.
- Coordinates actions with customers to minimize down time. 5.
- Engage, communicate and co-work with Product Support Organization on escalated technical matters.
Requirements
- Master's Level Degree without work experience , or Bachelor's Level Degree with 2 years work experience We offer a competitive, family friendly total rewards package.
- We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
- KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment.
- Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA .
- Please ensure that you have searched KLA’s Careers website for legitimate job postings.
- KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
- If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee.
- We take your privacy very seriously and confidentially handle your information.
Sourced directly from KLA Corporation’s career page
Your application goes straight to KLA Corporation.
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Specialisation
Open roles at KLA Corporation
691 positions
Job ID
/job/CHN-Shanghai-Shanghai-KLA/Customer-Support-Engineer_2635147
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