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Nice to Have
- Company Overview Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling.
- At KLA, we're making technology advancements that are bigger and tinier than the world has ever seen.
- Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries.
- We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light.
- We create smarter processes so that technology leaders can manufacture high-performance chips the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own faster and better.
- We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.
- The future is calling.
- Will you answer? Group/Division The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support.
- The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.
- Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
- Responsibilities PRIMARY PURPOSE: Primarily responsible for customer service activities associated with modifying, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites and trade shows.
- Represents the company to the customer and assumes accountability for customer satisfaction with service.
- Assures operational quality of system equipment.
- Coordinates actions with customers to minimize down time.
- Provides assistance to Installation Engineers in resolving problems.
Requirements
- Master's Level Degree or work experience of 0 years , Bachelor's Level Degree or work experience of 1 years We offer a competitive, family friendly total rewards package.
- We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
- KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment.
- Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA .
- Please ensure that you have searched KLA’s Careers website for legitimate job postings.
- KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
- If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee.
- We take your privacy very seriously and confidentially handle your information.
Sourced directly from KLA Corporation’s career page
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Open roles at KLA Corporation
747 positions
Job ID
/job/Shanghai-China/Customer-Support-Engineer_2635042
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