Customer Engagement Applications Engineer

About This Role

• /Preferred Qualifications Job Description 1.
• Applications support for Overlay metrology tool Company will provide in-depth training in Taiwan and oversea.
• Responsible for providing technical applications support for the analysis, development and implementation of KLA-Tencor wafer metrology products in customer fabrication facilities.
• Conducts data analysis & makes presentations on all aspects of products. 2.
• Be responsible for tool evaluation, acceptance test, customers training, recipe setup, data analysis, project execution, and related pre-sales activities.
• Assists sales staff in assessing potential application of company products to meet customer needs.
• Provides follow-up support in disseminating technical information on specific applications. 3.
• Report regional requirement and update to product division. 4.
• Escalate application issue to division and follow up for issue fix.
• Works on complex problems where analysis of situations or data requires an in depth evaluation of various factors. 5.
• Work with customers and division to maximize the benefit of wafer metrology group 6.
• Generate BKM and publish technical paper. 7.Traveling to customer sites is required Preferred Qualifications 1.
• MS degree is a plus 2.
• Understand semiconductor process knowledge 3.
• Good English and communication skill 4.
• Good presentation and report writing skill 5.
• Good project management, leadership, and interpersonal communication skills needed 6.
• Must be willing to work in semiconductor clean room environment 7.
• Must be self-driven and independent working capable, meanwhile a strong team player, Customer-focus and able to work on multiple customer sites 8.
• Capable of stress-handling, full of energy Minimum Qualifications Master's Level Degree or work experience of 0 years , Bachelor's Level Degree or work experience of 1 years We offer a competitive, family friendly total rewards package.
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