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About This Role
- The Senior AI Ecosystem Intelligence & Automation Architect will design and operationalize AI-enabled capabilities that improve the scalability, accuracy, discoverability, reporting, and operational efficiency of Intel Edge AI and Robotics ecosystem programs.
- The role uses AI, data architecture, metadata, data extraction, analytics, and automation to turn ecosystem program activity into trusted operational intelligence and repeatable workflows.
- The successful candidate will help build the intelligence and automation layer supporting ecosystem programs, customer discovery, onboarding, qualification, catalog operations, partner engagement, and internal reporting.
- This includes automated intake and validation workflows, ecosystem data extraction and normalization, AI-powered search and recommendations, customer satisfaction insights, operational dashboards, and AI-assisted reporting that supports both internal stakeholders and external customer experiences.
- This role is expected to work as part of a central design and operations team where UX, program operations, ecosystem strategy, AI enablement, and development execution must connect.
- The role is not limited to AI feature design.
- Its primary purpose is to make ecosystem operations more scalable, measurable, automated, and customer-responsive through applied AI and trusted data.
- Key Responsibilities Focus on information architecture, metadata, taxonomy, search optimization, knowledge management, and AI/RAG readiness to support the organization’s AI-driven discovery and ecosystem platform strategy.
- Design AI-enabled operational capabilities that automate manual ecosystem program workflows, including intake, onboarding, validation, status collection, content classification, and reporting preparation.
- Define ecosystem data and metadata requirements that support accurate search, filtering, recommendations, customer-facing discovery, internal reporting, and AI-assisted workflows.
- Architect data extraction and normalization approaches that convert partner, program, catalog, qualification, and engagement data into usable ecosystem intelligence.
- Develop requirements for AI-powered search, recommendations, chatbot assistance , RAG-ready content structures, guided workflows, and agentic process automation.
- Create operational reporting requirements and dashboards for ecosystem engagement, customer satisfaction, onboarding health, qualification status, content quality, and program execution visibility.
- Identify opportunities to use AI to reduce manual effort, eliminate repeat work, improve data quality, accelerate customer response, and scale ecosystem program operations.
- Partner with UX, program operations, ecosystem strategy, and development teams to ensure AI-enabled operational capabilities are grounded in real user journeys and program execution needs.
- Work with development teams to translate AI, automation, data, and reporting requirements into buildable specifications, acceptance criteria, and quality expectations.
- Establish data quality checks, automation rules, and operational feedback loops that keep ecosystem information correct, current, searchable, and decision-ready .
- Analyze customer engagement, search behavior, satisfaction signals, and operational process data to recommend improvements to ecosystem experiences and workflows.
- AI-Centered Operational Deliverables AI-assisted ecosystem search and recommendation requirements that improve internal and external discovery.
- Automated data extraction and normalization requirements for catalog, qualification, partner, and ecosystem program inputs.
- Operational automation requirements for intake validation, onboarding readiness, lifecycle tracking, and program status collection.
- Customer satisfaction and engagement intelligence requirements that identify friction, gaps, and improvement opportunities.
- Ecosystem reporting framework covering program health, customer usage, qualification status, content quality, and operational performance.
- Data quality and governance rules that ensure AI outputs, search results, dashboards, and customer-facing ecosystem information stay reliable.
- AI-enabled self-service and workflow recommendations that reduce manual support and improve customer completion rates.
Requirements
- Bachelor degree or equivalent practical experience in computer science, information systems, AI/ML, data analytics, digital platforms, product operations, or a related field. 3+ years of experience in AI-enabled platforms, data architecture, automation, analytics, enterprise search, reporting, digital operations, or technical program enablement.
- Experience defining requirements for data extraction, metadata, reporting, dashboards, search, analytics, workflow automation, or AI-enabled digital capabilities.
- Strong understanding of how AI, structured data, taxonomy, metadata, analytics, and automated workflows can improve operational scale and customer experience.
- Experience translating business and program needs into technical requirements, acceptance criteria, and implementation-ready specifications.
- Ability to work across program managers, UX/product owners, engineering teams, and business stakeholders while maintaining an operational execution focus.
- Strong written and verbal communication skills with ability to explain AI, data, automation, and reporting concepts to non-specialist stakeholders.
- Preferred Qualifications Experience with RAG, AI-assisted search, chatbots, recommendation systems, process automation, agentic workflows, or AI-based content classification.
- Experience with ecosystem, marketplace, partner, developer, technical catalog, onboarding, qualification, or customer enablement platforms.
- Experience creating operational scorecards, customer engagement analytics, satisfaction measurement, process health reporting, or executive dashboards.
- Familiarity with content management systems, structured content, search tuning, taxonomy, data governance, analytics platforms, and workflow automation tools.
- Interest in Edge AI, Robotics, software ecosystems, partner enablement, customer self-service, and technical ecosystem scale.
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Specialisation
Open roles at Intel
590 positions
Job ID
/job/Malaysia-Penang/Senior-AI-Ecosystem-Intelligence---Automation-Architect_JR0286419-1
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