Revenue and Data Analyst

About This Role

• Analyzes complex business problems and develops recommendations, gathers and clarifies business requirements, answers questions about data elements and how they relate to business processes and workflows.
• Works within the business process framework to decompose processes; analyzes, simplifies and optimizes processes based on findings.
• Organizes business design sessions and blueprinting to arrive at the future state tool, process and people design.
• Identifies automation opportunities and stays up to date on modern information technology (IT) tools and capabilities, coordinates with business and development team stakeholders whenever a new feature or update is added to a project.
• Relays client feedback, instructs the development team to make amendments and determines the feasibility of proposed features.
• Tests feature prototypes by involving clients and recording their experiences.
• Conducts user acceptance testing to determine whether the prototype meets the requirements of the project under consideration.
• Possesses strong communication and customer engagement skills, provides input to system design, making decisions for functionality and configuration, gauging and measuring data quality levels and providing troubleshooting support.
• On smaller efforts, performs the project management function, including scope, time, and quality (including data quality) management and may work on several applications, projects and programs simultaneously.
• Records, monitors and publishes critical project, program, process key performance indicators, documents progress and reports to senior stakeholders regularly.
• Reviews existing reports, metrics, makes recommendations to improve quality and efficiency of business processes, when applicable.