Logistics Operations Manager

About This Role

• The Logistics Operations Manager (LOM) manages the overall logistics of one or more categories and owns performance metrics to meet the operational needs of the logistics function.
• This role ensures operational activities adhere to laws, guidelines, and Intel's standard requirements while driving Operational Excellence and supplier performance.
• Key Responsibilities: -Supplier Governance: Manage suppliers for the storage or movement of inbound, interplant, and outbound material, equipment, and finished goods.
• Monitor and benchmark supplier services against SLAs and guide suppliers to evolve service levels in line with Intel requirements.
• Performance Management: Own KPIs such as GPI, CDD/POD adherence, cost per box/carton/pallet/sqft/transaction/head, and quality metrics.
• Report progress against agreed schedule, scope, cost, and quality constraints to senior leaders regularly.
• Ramp Enablement: Oversee bonded and LMW warehouse operations for KM ramp, including space optimization, pallet inflow management, and surge coverage during conversion windows.
• Process Improvement: Gather data on existing processes, analyze defects and inefficiencies, and implement best practices.
• Utilize analytical and advanced technology skills (including automation and AI) to develop logistics solutions that optimize Intel's business execution.
• Systems and Compliance: Support SAP/WMS changes (plant codes, bin management, label/MMID hygiene) and ensure customs/trade compliance for bonded and LMW flows.
• Escalation Management: Track and resolve shipping, warehouse, and carrier errors, as well as logistics exceptions, ensuring minimal impact on customer service.
• Collaboration: Build strong relationships with cross-functional teams and logistics service providers to ensure smooth process flow and efficient delivery of products to customers.