IT Support Specialist

Opens intel.wd1.myworkdayjobs.com in a new tab

About This Role

  • Functional Focus: Digital Signage Operations Specialist The Digital Signage Operations Specialist is responsible for the day-to-day operational support of enterprise digital signage systems across global locations.
  • This role ensures the reliability, performance, and scalability of digital signage solutions by monitoring software platforms, managing hardware health, coordinating procurement and asset lifecycle activities, and supporting local repair efforts.
  • The position also plays a key role in evaluating and piloting emerging technologies, vendors, and content delivery solutions through structured proof-of-concept (POC) initiatives, working closely with IT, procurement, and business stakeholders.

What You'll Do

  • Monitor and maintain digital signage software platforms to ensure uptime, performance, and content accuracy. - Track and manage hardware health across global deployments, including displays, media players, and networking components. - Coordinate global purchase orders, including vendor communication, order tracking, and asset lifecycle management. - Liaise with local repair teams and service providers to resolve hardware issues efficiently. - Support troubleshooting efforts and escalate issues as needed to internal or external partners. - Assist in testing and validating new technologies, vendors, and digital content presentation solutions through POCs. - Document processes, system configurations, and operational procedures. - Collaborate with cross-functional teams including IT, procurement, and business stakeholders.

Qualifications

  • Bachelor's degree in IT, Engineering, or a related field (or equivalent experience). - 2-5 years of experience in IT operations, AV systems, digital signage, or related technologies. - Familiarity with digital signage platforms, CMS tools, or remote monitoring systems. - Experience coordinating with global vendors and managing procurement workflows. - Strong troubleshooting skills across software and hardware environments. - Excellent communication skills and ability to work across time zones. - Experience supporting POCs or evaluating new technologies is a plus.
  • Preferred Skills: - Knowledge of networking fundamentals (IP, connectivity, remote access). - Experience with ticketing systems and monitoring tools. - Exposure to audiovisual (AV) systems or IoT devices. - Project coordination or vendor management experience.

Sourced directly from Intel’s career page

Your application goes straight to Intel.

Intel logo

Intel

India, Bangalore

Specialisation
Open roles at Intel
765 positions
Job ID
/job/India-Bangalore/IT-Support-Specialist_JR0283701

Get matched to roles like this

Upload your resume once. We’ll notify you when matching roles open up.

Join talent pool — free

Similar Other roles