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About This Role
- The Digital/Front-End Experience Engineer will lead the translation of business, ecosystem, and customer requirements into scalable digital experiences across Intel Edge AI and Robotics ecosystem platforms.
- This role bridges stakeholders, ecosystem program owners, and development teams by converting strategic needs into user journeys, information architecture, UX standards, wireframes, and production-ready requirements.
- The successful candidate will help shape unified ecosystem experiences across catalog, onboarding, qualification, training, partner enablement, and customer discovery workflows.
- The role sets the UX quality bar before development and ensures delivered experiences are simple, consistent, measurable, and aligned to Intel ecosystem scale objectives .
- Key Responsibilities Translate stakeholder and customer needs into product requirements, user journeys, workflow diagrams, wireframes, and acceptance criteria.
- Define information architecture for ecosystem catalog, onboarding, qualification, training, and partner enablement experiences.
- Create development-ready UX specifications that reduce ambiguity and improve build quality across internal and external delivery teams.
- Partner with owners, stakeholders, business units, and development teams to prioritize platform capabilities.
- Establish UX standards and design principles for consistent Edge AI, Robotics, catalog, and training experiences.
- Review delivered capabilities against requirements, usability principles, and production-quality expectations.
- Identify customer friction points and recommend experience improvements based on usage feedback, stakeholder inputs, and platform goals.
- Support AI-native experience requirements by defining where intelligent search, recommendations, chatbot assistance , or guided workflows improve the customer journey.
Requirements
- Bachelor degree or equivalent practical experience in UX design, product design, human-computer interaction, information systems, computer science, product management, or a related field. 8+ years of experience in UX architecture, product design, digital product management, enterprise web platforms, or customer-facing digital experience roles.
- Demonstrated experience translating ambiguous business requirements into clear user journeys, UX specifications, wireframes, and acceptance criteria.
- Strong understanding of information architecture, content models, metadata concepts, usability principles, and platform consistency.
- Experience working with engineering, product, marketing, and business stakeholders in globally distributed teams.
- Strong written and verbal communication skills with ability to explain experience tradeoffs to business and technical audiences.
- Key Skills HTML/CSS JavaScript/TypeScript React or similar frameworks CMS/content platforms Information architecture & search AI-assisted and conversational experiences Preferred Qualifications Experience with ecosystem, partner, marketplace, developer, catalog, onboarding, or technical enablement platforms.
- Experience designing experiences that include AI-assisted search, guided recommendations, chatbot workflows, or intelligent content discovery.
- Familiarity with web content management systems, structured content, analytics, taxonomy, and search optimization.
- Experience supporting hardware, software, developer , robotics, edge AI, or technical qualification programs.
- Ability to balance strategic product thinking with practical delivery details needed by development teams.
Tools & Skills
Languages
Sourced directly from Intel’s career page
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Specialisation
Open roles at Intel
590 positions
Job ID
/job/Malaysia-Penang/Digital-Front-End-Experience-Engineer_JR0286418-1
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