Automation Operations Infrastructure Engineer

About This Role

• Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere.
• As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision.
• Life at Intel: https://jobs.intel.com/en/life-at-intel The Role and Impact We are seeking a Database and Data Loader Support Engineer to join our Level 2 support team, ensuring seamless database operations and resolving technical challenges in an automated manufacturing environment.
• In this role, you will provide hands-on troubleshooting, maintenance, and technical support for database systems and data loader processes, empowering end-users and enabling efficient data integration.
• Your work will directly contribute to the smooth operation of critical systems and processes that drive success for the business.
• Business Group As part of Intel Foundry Automation under the Data Analytics and Process Control team, you will join a dynamic group focused on ensuring the reliability and performance of Intel's automated systems.
• This team plays a key role in supporting Intel's broader goals by enabling efficient manufacturing processes, driving innovation, and maintaining robust data operations across global factory networks.
• Key Responsibilities Provide Level 2 technical support for database systems and data loader processes, including troubleshooting and resolving complex issues in critical production environments.
• Ensure smooth data operations and seamless integration by maintaining database systems and monitoring data flow processes.
• Collaborate with end-users and cross-functional teams to address database performance challenges and operational bottlenecks.
• Utilize Agile frameworks and ITIL/incident management processes for effective problem resolution.
• Support 24x7 operational environments, including availability for 12-hour day shifts based on compressed work week schedules.
• Implement procedures and solutions to ensure adherence to system protocols and improve operational efficiency.
• Leverage automated monitoring and alerting systems to proactively identify and resolve technical issues.
• Equivalent Grade Level : 005 Position Duration : 36 months / 3 years Shift Schedule: Shift 5 – 12-hour Days: Sunday through Tuesday and every other Wednesday This position is not eligible for Intel immigration sponsorship.