Sr. Specialist, Customer Service

Qualifications

• Education : Bachelor’s Degree in Business Administration, Supply Chain, Engineering, or related field.
• Experience : Minimum 1–8 years of experience in customer service, order management, or related operational roles.
• Strong experience in order management and fulfillment processes .
• Hands-on experience in service quotation creation and management .
• Experience handling software licensing or subscription-based services .
• Familiarity with customer portals / CRM / ERP systems (e.g., Oracle, SAP, Dynamics, Salesforce).
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management skills.
• Fluent in English (written and verbal).
• We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.
• As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.
• All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.
• Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia