Business Process Lead

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What You'll Do

  • Manage PMO governance frameworks — establish and maintain project governance structures including status reporting, milestone tracking, decision logs, and change control processes for SAP workstreams.
  • Perform data analytics and reporting — develop and maintain KPIs, dashboards, and analytical reports to track program performance, adoption metrics, defect trends, and business value realization.
  • Maintain and manage the RAID log — proactively identify, assess, and escalate Risks, Assumptions, Issues, and Dependencies; ensure timely mitigation actions are tracked and resolved with accountable owners.
  • Drive Hypercare support and issue resolution — monitor post-go-live operations, triage incidents, coordinate with functional and technical teams to resolve defects, and ensure system stabilization within defined SLAs.
  • Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
  • Other duties as assigned by manager.
  • Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery.
  • Support change management activities, including training coordination and end-user adoption strategies.
  • Collaborate with cross-functional teams (Finance, Supply Chain, Manufacturing, IT) to ensure alignment of SAP solutions with business objectives.
  • Required Qualifications: Education — Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field.
  • Experience — Minimum 5+ years of experience in Business Analysis, with at least 3 years supporting SAP implementation/upgrade programs (e.g., S/4HANA, ECC).

Nice to Have

  • Certifications: PMP (Project Management Professional) or PRINCE2 certification.
  • CBAP (Certified Business Analysis Professional) or equivalent.
  • Certified Scrum Master (CSM) ​​ Skills: Strong knowledge of PMO governance , including status reporting, milestone tracking, and change control.
  • Proven expertise in RAID management (Risks, Assumptions, Issues, Dependencies).
  • Experience with Hypercare / post-go-live support processes.
  • Proficiency in data analytics and visualization tools (e.g., Power BI, Excel) Excellent stakeholder communication skills, including executive-level reporting and presentation.
  • Fluency in English Language – written & verbal.
  • Travel — Up to 10% (as needed for cross-site coordination).
  • Project management skills - i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.
  • Strong written and verbal communication skills.
  • Strong planning & organizational skills.
  • Expected Salary Range $57,800.00 - $175,000.00 The exact Salary will be determined based on qualifications, experience and location.
  • If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information.
  • Requests for accommodation will be considered on a case-by-case basis.
  • Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
  • An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.
  • GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential.
  • GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people.
  • Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.
  • All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law

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GlobalFoundries

2 Locations

Specialisation
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808 positions
Job ID
/job/Austin/Business-Process-Lead_JR-2605180

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