Availability Management Engineer - Storage and Backup

What You'll Do

• Own and execute the ITIL Availability Management process for enterprise storage and backup services, ensuring agreed availability, resilience, and recoverability targets are met.
• Define, monitor, and report on availability, reliability, and capacity KPIs for storage platforms including SAN, NAS, object and backup systems.
• Data Protection: Implement and manage data protection strategies, including backups, replication, and disaster recovery solutions to safeguard critical business data.
• Perform and coordinate regular restore testing, DR exercises, and failover validation to validate data recoverability and service continuity.
• Develop and implement storage solutions using NetApp technologies that align with our business requirements and objectives.
• Capacity Planning: Conduct capacity planning and forecasting to ensure sufficient storage resources are available to meet current and future demands.
• Documentation: Maintain comprehensive documentation of storage configurations, processes, and procedures.
• Collaborate with service owners, infrastructure teams, and vendors to improve storage service availability and reduce single points of failure.
• Training: Provide training and guidance to junior team members and other IT staff on storage technologies and best practices.
• Required Qualifications A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience with 10+ years of experience.
• Experience with DevOps tools and methodologies, such as CI/CD, Git, Jenkins, Ansible, etc.
• Experience with automation tools and Infrastructure as Code, particularly Terraform.
• Strong knowledge of networking concepts and protocols.
• Familiarity with VMware.
• Problem-Solving: Excellent troubleshooting and problem-solving skills with a proactive approach to identifying and resolving issues.
• Communication: Strong verbal and written communication skills, with the ability to convey technical information clearly and effectively.
• We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.
• As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.
• All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.
• To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date.
• Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia