IT Engineer (1-year Contract)

Overview

• At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
• We are seeking a proactive and hands-on IT Systems Engineer (Contractor) to support daily IT operations at our Adelaide office.
• This role will focus on end-user computing support, IT asset management, procurement and deployment of IT equipment, and close collaboration with global IT teams.
• The position will also play an important role in supporting IT activities during the transition and integration period following company acquisitions.
• The successful candidate will act as the local IT point of contact, ensuring stable, secure, and efficient IT services while working closely with regional and global stakeholders.
• End-User Support & IT Operations Provide day-to-day IT support for end users, including laptops, desktops, operating systems, standard business applications, peripherals, and collaboration tools.
• Diagnose and resolve hardware, software, and basic connectivity issues in a timely and professional manner.
• Support user onboarding and offboarding activities, including device preparation, access coordination with global teams, and equipment recovery.
• Systems & Workplace Technology Support Install, configure, and maintain end-user computing environments (Windows and/or macOS).
• Provide basic support for local office IT infrastructure, including network connectivity, printers, and meeting room A/V systems.
• Perform routine checks, troubleshooting, and maintenance to ensure system availability and performance.
• IT Asset Management Manage IT fixed assets, including asset tagging, inventory tracking, lifecycle management, and periodic audits.
• Maintain accurate records in asset management system (CMDB) and ensure compliance with corporate IT asset policies.
• Coordinate repair, replacement, and disposal of IT equipment in line with company standards.
• Procurement, Deployment & Installation Support procurement of IT hardware and accessories, including coordination with vendors and internal stakeholders.
• Install, configure, test, and deploy IT equipment for end users and meeting rooms.
• Ensure all deployed equipment complies with corporate standards, security requirements, and documentation practices.
• Project Support & Global Collaboration Work closely with global IT teams to support regional IT initiatives.
• Provide on-site or local execution support for system rollouts, upgrades, migrations, and urgent incidents.
• M&A and Transition Support Deliver hands-on IT support during merger and acquisition transition phases.
• Assist with stabilizing IT operations during post-acquisition periods under the guidance of global IT teams.
• Complete IT-related transition tasks according to project plans and timelines.
• Documentation & Compliance Create and maintain basic technical documentation, user guides, and standard operating procedures (SOPs) as required.
• Adhere to corporate IT policies, security standards, and compliance requirements.
• Follow established incident management, change management, and escalation processes.
• Requirement Diploma or bachelor’s degree in information technology, Computer Science, or a related discipline, or equivalent hands-on experience.
• 3+ years of experience in IT support, systems engineering, desktop support, or similar roles.
• Strong practical knowledge of Windows and/or macOS operating systems and common enterprise applications.
• Proven experience with hardware troubleshooting, device deployment, and IT asset management.
• Basic understanding of networking concepts such as LAN, Wi-Fi, VPN, and TCP/IP.
• Experience supporting users in a corporate or enterprise environment.
• Clear and professional communication skills in English, with the ability to work effectively with global teams.
• Strong sense of ownership, attention to detail, and a customer-service-oriented approach.
• Ability to work independently, manage priorities effectively, and operate with minimal supervision.
• Previous experience supporting teams that use CI/CD tools or workflows.
• (Preferred) We’re doing work that matters.
• Help us solve what others can’t.