Event Technology Specialist

What You'll Do

• Platform Management Build and manage event websites, mobile apps, webinars, and all other event-related software platforms.
• Configure every platform correctly to deliver a frictionless user experience.
• Partner with the Event Lead to maintain detailed timelines across all event workstreams and closely monitor progress within each specialty.
• Uphold and enforce brand consistency across all regions.
• Translate our strategic and operational needs into clear scopes of work, timelines, work plans, and budgets, in consultation with the Senior Manager.
• Serve as the primary interface between Cadence staff and vendors for problem identification and resolution.
• Collaborate with vendors to evaluate work processes, develop timelines and milestones, and hold them accountable for successful implementation.
• Technical Troubleshooting Diagnose and resolve any technical issues that arise before or during an event, quickly and calmly.
• Support Develop and maintain current documentation on all supported systems to enable knowledge transfer across global teams.
• Design and deliver training sessions, and create supporting materials for enterprise event software applications.
• Coordinate and perform in-depth testing, including end-user reviews, for modified and new systems, and provide post-implementation support.
• Strategy Evaluate event outcomes and propose strategic adjustments to our technology support approach to continuously elevate the event experience.
• Refine process workflows and optimize the user experience.
• Track new features and enhancements, and assess their value to our business practices.
• Continuously improve and streamline both the user experience and staff efficiency.
• Skills and Requirements Qualifications Associate or Bachelor's degree, or equivalent experience.
• One to three years of relevant experience.
• Technical Skills Proficiency in event management tools.
• Cvent experience strongly preferred.
• Familiarity with mobile apps, webinar platforms, and lead capture software.
• Proven ability to use, teach, and troubleshoot a variety of software applications.
• Ability to master new systems quickly and research a wide range of issues when troubleshooting user problems.
• Experience with, or exposure to, project management and vendor management.
• Soft Skills Calm under pressure, with strong problem-solving abilities and clear communication.
• A strong sense of ownership and pride in executing a flawless event.
• Self-starter with exceptional attention to detail.
• A continuous improvement mindset that proactively identifies opportunities to optimize processes and systems, improving overall reliability and efficiency.
• Additional Requirements Physical demands: Ability to stand for long periods and lift equipment up to 50 lbs.
• Flexibility: Willingness to work evenings and weekends, as dictated by the events calendar.
• Travel: Possible travel up to 30%, including international travel.
• We’re doing work that matters.
• Help us solve what others can’t.