Technical Trainer / Certified Instructor (VCI) – VMware Cloud Foundation (VCF)

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About This Role

  • Position Summary & Purpose: We are seeking an experienced VMware Cloud Foundation (VCF) Technical Trainer to deliver enterprise-level Instructor-Led Training (ILT) and Virtual Instructor-Led Training (vILT).
  • This is a core instruction role designed for a hands-on technical facilitator who can step directly into the classroom as a Lead Instructor with minimal ramp-up time.
  • While the primary mission is active classroom teaching (~70% estimated delivery focus), the instructor will also lend non-delivery bandwidth to partner with the Business Unit (BU) on curriculum review and content feedback.
  • Note on Role Scope: This is a customer-facing, delivery-first instructor position.
  • Candidates coming from a dedicated curriculum design background should note that live teaching and lab facilitation form the primary core of this role.
  • Key Responsibilities Live Technical Instruction & Facilitation (Primary Role): Serve as a Lead Instructor delivering high-touch ILT and vILT sessions to enterprise customer teams, engineers, and administrators.
  • Facilitate complex hands-on lab exercises, run live technical demonstrations, and navigate unscripted, deep-dive Q&A with authority.
  • Troubleshoot live lab environments and technical edge cases during active training delivery.
  • BU Collaboration & Curriculum Support: Lend subject matter expertise to the Business Unit (BU) during non-teaching windows to assist with courseware development, lab topology review, and student guide updates.
  • Channel real-world classroom feedback and student insights directly back to the BU to keep training aligned with field needs.
  • Help establish delivery best practices and assist in onboarding guest or peer instructors.
  • Onsite Delivery: Travel to customer sites or corporate events for onsite classroom training as required.
  • Core Technical Domain Requirements VCF Platform Architecture: Multi-domain architecture, deployment, full-stack lifecycle management, and Day-2 operational strategies.
  • Compute & Virtualization: vSphere, ESXi host tuning, vCenter Server, cluster management, high availability (HA), DRS, and workload lifecycle operations.
  • SDDC Management & Domains: VCF management domains, workload domains, SDDC Manager / VCF management services, and upgrades.
  • Software-Defined Networking & Security: VMware NSX ecosystem, including virtual routing and switching, micro-segmentation, and security concepts.
  • Software-Defined Storage: VMware vSAN architecture, storage policy-based management (SPBM), resilience, and operations.
  • Operations & Automation: Infrastructure monitoring, performance management, log analytics, and capacity management.
  • Self-service automation concepts, governance frameworks, and API integrations.
  • Cloud-Native Concepts: Modern Kubernetes concepts on VCF, including Supervisor services and Tanzu / VCF Kubernetes Services (VKS).
  • Enterprise Infrastructure: DNS, NTP, certificates/PKI, identity, security, and high availability.
  • Qualifications & Credentials Certifications: Current VCI (VMware Certified Instructor) status strongly preferred.
  • Active VCP or higher advanced VMware credential preferred/required.
  • Professional Experience: Hands-on experience operating, implementing, or engineering VCF environments.
  • Background as a VCI, authorized technical instructor, Systems Engineer, Solutions Architect, or Technical Lead.
  • Customer Presentation Skills: Proven track record presenting complex platform architectures to sophisticated enterprise engineering teams.
  • Experience/Education: Bachelor's degree preferred.
  • We will also consider qualified applicants with arrest and conviction records consistent with local law.
  • If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

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