Systems Applications Engineer

About This Role

• Broadcom Data Center Solution Group is seeking a talented and passionate engineer to join the R&D Systems Applications Engineering (SAE) team for a global organization that helps customers design, integrate, and maintain enterprise level products.
• SAEs work directly with top tier OEMs / ODMs, Field Application Engineers (FAE), and internal design engineers to launch new customer products and resolve complex technical issues in a timely manner.
• Responsibilities include Analyze, debug, and root cause issues found within Broadcom’s PCIe switch products and work with appropriate development teams (firmware, host software, IC hardware, or board hardware) to provide a solution.
• Provide guidance to OEM and Cloud customers on properly integrating Broadcom’s PCIe switch products into GP-GPUs, AI/ML platforms, storage servers and custom designs.
• Guidance consists of architecture reviews, schematic reviews, layout reviews, design-in support and training customers on product features.
• Analyze Firmware, Driver, OS, and BMC logs to identify the root cause of issues reported by system designers.
• Develop debug software to gather failure data whenever needed.
• Capture and analyze PCIe protocol bus trace to identify the issue root cause.
• Develop product documentation for use by customers implementing Broadcom’s PCIe switch products.
• Develop relations and collaborate with industry partners to provide value to mutual customers.
• Other responsibilities include Train field sales and support staff in the features and uses of Broadcom PCIe switch products.
• Develop tools and processes to improve debug efficiency and customer satisfaction.
• Co-ordinate software release timing with the Development team and work with Dev Ops teams to port fixes and produce Release Notes.
• Help procure lab equipment, manage inventory, and keep lab organized.
• Occasional travel, some of which may be international.
• Requirements/Qualifications Experience with firmware, host software, hardware, and PCIe protocol level debug.
• Experience developing and debugging C code.
• Prior experience in embedded software debug or development (firmware, drivers, BIOS) using PCIe technology.
• Experience reading board schematics and layout files.
• Skilled at debugging and analyzing high speed analog signals.
• Skilled in organizing information.
• Self-motivated and a strong self-driven learner who learns new technologies quickly.
• Good written and verbal communications skills.
• Ability to prioritize and manage multiple parallel tasks.
• Strong interpersonal skills.
• Must be able to articulate and explain complex technical problems to customers and internal teams.
• Bachelor of Science in Computer Engineering or related field plus 5 years of relevant experience (or Masters Degree in related field plus 3 years of relevant experience).
• Desirable, but not required skills Experience with NIC, SAS/SATA protocols, RAID, ARM or PPC embedded processors, logic analyzers, protocol analyzers, and oscilloscopes.
• Ability to perform SMD/SMT soldering and rework.
• Represent Broadcom PCIe Switch at industry events.
• Presentation skills.
• We will also consider qualified applicants with arrest and conviction records consistent with local law.
• If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.