Contract Admin 4

About This Role

• Based in Broomfield, CO.
• An experienced hardware and software technology Global Support (GS) Contract Administrator responsible for the administration, consulting and/or negotiation of GS contracts with external customers.
• Implements contract programs, policies, and processes.
• Develops pre-sales contract strategies and proposals.
• Works closely with finance and sales functions and business management to structure proposals consistent with business objectives.
• This role is not a legal contract administrator, it requires experience in creating renewal quotes for technology support organization with an emphasis on data analytics.
• Responsibilities · Data Analytics – Responsible for pulling the data from multiple systems, leveraging excel and organizing the information in a consumable manner for the customer and finance team.
• The candidate must be an expert in working with large data-sets, extremely detailed oriented and expert in excel (formulas, pivot tables, v-lookups, charts, etc).
• Must be able to audit and identify data quality issues.
• Experience leveraging AI tools to increase efficiency in mining large data sets, in effort to identify additional sale opportunities. · Responsible for actively managing a 200K+ install base and ensuring 100% accuracy.
• The candidate will leverage multiple tools and will be monitoring/fixing any data quality issues that may arise. · Responsible for the data management, maintenance and administration of our OEM contracts of varying scope and complexity, as well as implementing related processes and procedures.
• At the front line customer contact for sales agreement related activity between a supplier and its customers. · Strong working knowledge of CRM applications, excel, Oracle, Incorta reporting, sku and discounting calculations.
• Ability to analyze the information from multiple data sets and identify data quality issues. · Contracts Negotiation – Responsible for consulting and/or negotiation of product/service contracts with external customers, including development of pre-sales contract strategies and proposals consistent with business objectives. · Coordinate with internal stakeholders, sales, finance and GS personnel, on pre-sales strategies and objects as well as contractual and proposal status and objectives. · Collects, analyzes and quotes to support sales to achieve revenue and booking targets. · An expert in high level of quantitative analysis as part of the contract process. · Understand product portfolio and customer historical purchasing behavior to position new support offerings to align with business objectives. · Experience with global support maintenance and support contracts is mandatory. · Understand forecasts and likelihood of deal closure in order to determine future revenue impacts. · Ensure accuracy of the purchase order booking process in order to ensure timely accounts receivables collections. · Identifies strategic as well as very tactical actions in order to drive initiatives and programs forward. · Able to clearly communicate across multiple levels of the organizations including GS leadership, Sales and direct customers. · Acts independently and with groups to determine methods and procedures that influence GS bookings and revenue.
• Drives and provides insight into best-in-class work practices whenever possible. · Works under general direction toward long-range goals.
• Education and Experience · BS/BA degree with emphasis in engineering or business · 8+ years of sales/finance experience in working with top customers · Experience in communicating with customers, sales account teams, and GS leadership. · Candidate must have an ability to effectively work in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies.
• Additional Qualifications/Soft Skills · Excellent time management skills and the ability to prioritize tasks to ensure effective and timely follow-up. · Knowledge of the technology industry and product lifecycle · Ability to understand the product portfolio and leverage the knowledge to upsell customers · Must be motivated, goal-oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams. · Excellent oral and written communication skills. · Possess a high degree of honesty, integrity and ability to maintain confidentiality. · Strength and interest in both numerical analytics and dense contractual verbiage · Ability to drive cross functional team to meet common goals · Understanding of business intelligence toolset (ie Incorta, Oracle, quoting software tools). · Must possess excellent time management skills and must be solution and results-oriented. · Must be a team player with the ability to identify and escalate issues in a timely manner and be proactive in driving solutions. · Detail-oriented, self-motivated, and results-oriented Travel: limited Comfortable with technical and business English usage (documents reading, e-mails, conference calls).
• Compensation and Benefits The annual base salary range for this position is USD 90,000.00 To USD 144,000.00 As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth.
• All subject to relevant plan documents and award agreements.
• Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time.
• The company follows all applicable laws for Paid Family Leave and other leaves of absence.
• We will also consider qualified applicants with arrest and conviction records consistent with local law.
• If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.