Client Services Consultant

About This Role

• We are looking for a high-impact Kubernetes SRE who lives at the intersection of deep systems engineering and technical evangelism.
• This isn’t a "ticket-closer" role; you will be the bridge between our vSphere Kubernetes Services (VKS) Engineering team and our most strategic customers.
• You will take the pulse of the industry, translate complex customer pain points into innovative architectural solutions, and serve as a public-facing voice for our K8s ecosystem through innovative solutioning, technical blogging, and thought leadership.
• What You’ll Do Engineering Collaboration: Partner directly with VKS Engineers to troubleshoot, architect, and refine the core platform based on real-world edge cases.
• Customer Advocacy: Interface with customers to dissect highly complex, distributed systems issues and articulate them back to the product team as actionable roadmaps.
• Innovative Problem Solving: Don't just fix the problem but build tools and patterns that prevent them.
• You’ll develop "Day 2" operations solutions that push the boundaries of cloud-native scalability.
• Evangelism & Industry Voice: Act as a technical influencer.
• You will write deep-dive blog posts, white papers, and technical articles that showcase our solutions and contribute to the broader CNCF community.
• Mentorship: Lead the "field" teams by educating them on K8s best practices and ensuring that core innovation is effectively adopted by users.
• Your Technical Toolkit Certifications: You should hold a current CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer) .
• CKS is a major plus.
• Bachelor degree plus 12+ years or Master degree plus 10+ years related experience preferred.
• K8s Expertise: Deep experience with Kubernetes internals (compute, networking, storage) and managing production clusters at scale.
• Infrastructure as Code: Mastery of Terraform, Helm, and GitOps workflows (ArgoCD or Flux).
• Observability: Proficiency in Prometheus, Grafana, and Jaeger/OpenTelemetry to diagnose "ghosts in the machine." Scripting/Coding: Strong proficiency in BASH or Python for building custom solutions and automations.
• The "Soft" Skills We Value The Translator: You can explain a race condition in a CNI plugin to a CTO and a developer with equal clarity.
• The Creator: You enjoy the "blank page" and have a portfolio of blogs, GitHub repos, or conference talks (KubeCon, local meetups, etc.).
• The Architect: You think in systems and patterns, not just commands.
• Why Join Us? You will have a seat at the table with the engineers building the next generation of vSphere Kubernetes Services.
• This role offers the unique opportunity to stay technically "hands-on-keyboard" while building a significant personal and professional brand within the global Kubernetes community.
• Additional Job Description: Compensation and Benefits The annual base salary range for this position is $ 106,900 - $190,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.
• Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time.
• The company follows all applicable laws for Paid Family Leave and other leaves of absence.
• We will also consider qualified applicants with arrest and conviction records consistent with local law.
• If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.