Product Quality Engineering

What You'll Do

• /Duties: Lead cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure.
• Facilitate the use of structured problem-solving tools (Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why) to drive root cause investigations and develop effective corrective actions (occurrence, escape, and systemic).
• Drive lessons learned and preventive actions into the new product development process to improve product quality and risk management.
• Coordinate the implementation and/or development of test-related quality improvement initiatives.
• Contribute to continuous improvement in product quality and test quality.
• Create a collaborative team environment, resolving conflicts to ensure goals are met.
• Promote engagement with manufacturing, business units, and quality management.
• Execute fast, effective containment.
• Write reports for customers, ensure updates are provided on schedule and maintain accurate records in internal systems.
• Support CQE team in customer quality communication.