Firmware Field Applications Engineer - Hyperscaler Data Center Accounts

What You'll Do

• Pre-Sales discovery including understanding and disseminating customers' system needs versus wants.
• Enable seamless, low-friction adoption of ADI solutions by providing deep technical expertise and proactive guidance.
• Developing and maintain collaborative relationships with key customers.
• Architecting system solutions for customers.
• Developing and proposing new products to Business Units and Technology Groups to fill customers' needs.
• Developing and maintaining relationships internally with Design, Marketing, and Applications Engineering.
• Synthesizes US Hyperscaler customer’s organization and leads ADI on how to approach the account.
• Creates a technical relationship; maps and builds networks from the very highest technical decision-makers facilitating the engagement of ADI as a strategic partner with US Hyperscaler.
• Viewed as part of US Hyperscaler customer’s company culture and as a trusted partner.
• Understands and leverages US Hyperscaler customer’s extended ecosystem.
• Interacts directly with ADI Business Unit engineers, acting as voice of the customer filtering information appropriately related to the account’s objectives, performance, opportunities, and issues.
• Understands the entire US Hyperscaler customer ecosystem (end customer, market, and design partners).
• Identifies and resolves issues that interfere with driving investment decision-making that leads to profitable growth with the account.
• Able to work with multicultural team through influence.
• Responsible for performance to plan, understands drivers of gaps to achieving plan and quickly addresses those areas until resolved.
• Acts as an advocate for sales and is involved in escalations when customer expectations are not being met.
• Manages change aligned with overall sales and / or corporate strategy and objectives.
• Skills & Qualifications BSEE or equivalent - MSEE preferred Exemplary verbal and written communication skills At least 5+ years’ experience in Product Design, Applications or Field applications engineering or equivalent.
• Rich Experience with Microcontroller-based systems and Firmware debugging.
• Experience with Cloud and Data Center customers preferred.
• Experience and working knowledge across multiple areas like C, RTOS, Memory Management, Multithreading, Context Switching, I2C, PMBUS, SPI, UART, USB, JTAG, Bare-Metal development and HAL.
• Proficiency in Python and familiarity with configuration management tools like Git, Bitbucket, Perforce.
• Excellent organizational skills and the ability to multi-task between projects and set priorities.
• Capability to present to and work with different levels of Management, Engineers and Technology Groups.
• Excellent hands-on lab skills.
• Familiarity with basic lab equipment including Oscilloscopes, E-loads and Function Generators.
• Strong desire to win.
• Knowledge and expertise in selling power semiconductor products and Hyperscaler power requirements.
• Prior experience with US Hyperscalers a plus Ability to synthesize complex information across multiple inputs and perspectives – external market, customer, ADI, etc.
• Highly collaborative; acts as a team player.
• Problem-solving skills to identify, address, and drive issues to a mutually beneficial resolution.
• Internal and external communication skills.
• Ability and willingness to travel globally 10% of the time as necessary to conduct stated responsibilities.
• For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S.
• Department of Commerce - Bureau of Industry and Security and/or the U.S.
• Department of State - Directorate of Defense Trade Controls.
• As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.
• We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
• EEO is the Law: Notice of Applicant Rights Under the Law .
• Job Req Type: Experienced Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $163,530 to $224,854.
• Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors.
• This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
• This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time , and other benefits.